Data Security Policy

rw777 Privacy Policy

Q: How can I request to correct or delete my personal information?

Send an email to support@rw777.net and provide your customer ID along with details of your request. We will carefully handle requests to access, correct, or delete your data. We will also clearly explain if any data must continue to be retained due to legal requirements.

This policy explains how we collect, use and protect the personal information you provide at rw777.

Privacy Policy

1 Introduction and Purpose of This Policy

rw777 is an online betting platform operating in Myanmar, and we place user privacy at the forefront of everything we do. This Privacy Policy applies to the rw777.net website and all related services.

By accessing and using our platform, you are considered to have given your consent to the collection and use of information as described in this policy. If you do not agree with this policy, we ask that you stop using our services.

Last updated: 29 October 2026

2 Types of Information We Collect

When you register an account at rw777, use our services, or communicate through our contact channels, we may collect the following types of information—

2.1 Information You Provide Directly

Name, date of birth and contact number (for verification)
Email address
Verification details related to your bank account or mobile payment service (KBZPay, Wave Money, AYA Pay, CB Pay)
Account login and security data
Records provided when contacting the support team

2.2 Automatically Collected Information

IP address, browser type and device information
Pages viewed, time spent and click patterns on the website
Data obtained from session records and cookies
Gaming history and deposit/withdrawal records

2.3 Information received from third parties

We may receive reference information from trusted third-party services for account verification (KYC) processes. This is intended to confirm your genuine access and to prevent financial fraud.

3 Purposes for which information is used

rw777 uses your personal information only for the following purposes—

To open, verify and manage accounts
To securely process deposits and withdrawals
To provide gaming services and maintain game records
To deliver 24/7 customer support effectively
Analysis for service improvement and resolving software issues
To meet legal obligations and anti-money laundering (AML) requirements
To send important service announcements via email
To implement Responsible Gaming policies

We will not sell or rent your personal information to any advertising third parties.

4 Cookies and tracking technologies

The rw777.net website uses cookies and similar technologies for the following purposes—

4.1 Essential Cookies

These cookies are necessary to keep the website's core functions running. They include cookies that maintain your session authentication and security tokens. If these cookies are disabled, the website will not function properly.

4.2 Analytics Cookies

These cookies help us understand how the website is used and improve our services. Data collected from them is aggregated and is not used to directly identify any individual.

4.3 Functional Cookies

We use these cookies to remember your language preference, keep you logged in, and provide a stable gaming experience.

You can block cookies through your browser settings. However, please note that blocking essential cookies may limit certain features of the website.

5 Data sharing with third parties

rw777 shares data with third parties only in the following limited circumstances—

Payment processors — KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer service providers receive only the limited data required to confirm financial transactions.
Technology service providers — Platform software providers and server service providers receive only the data needed to deliver their services and are bound by rw777's data protection policies.
Legal requests — Data may be disclosed in accordance with the law where a valid request from legal authorities or a court order is received.

We do not share your personal information with advertising companies, social media platforms or advertising networks under any circumstances.

6 Data security measures

At rw777, we apply the following technical measures to protect your personal information—

SSL/TLS encryption for both data transmission and storage
Access to information is controlled under a least-privilege policy
Server security tools that monitor for unauthorised access attempts
Staff data protection training and accountability policies
Fraud detection mechanisms in payment processes

Even with these measures in place, please understand that no technology can offer a 100% guarantee. We strongly recommend creating a strong password for your account and never sharing it with anyone.

7 Data Retention Period

We retain your personal data for the following periods—

Active account holders — Data needed to provide services is retained for as long as your account remains active.
After account closure — Financial data and payment records may be retained for a period required by law.
Gaming and betting records — May be retained for an extended period in line with responsible gaming policies and Anti-Money Laundering (AML) requirements.

We will act on requests to delete data, but please note that some data may need to be retained due to legal requirements.

8 Your Rights

As a rw777 customer, you have the following personal data rights—

8.1 Right of Access

You may request to know what information we hold about you. We will provide you with a copy of your personal data.

8.2 Right to Rectification

You may request correction of any inaccurate or incomplete personal data.

8.3 Right to Erasure

You may request deletion of your personal data where it does not conflict with legal or Anti-Money Laundering requirements.

8.4 Right to Data Portability

You may request that processed data be sent to you in a readable format.

8.5 Right to Object

You may object to data processing carried out for advertising purposes or unnecessary communications.

To exercise any of these rights, email us at [email protected] with your customer ID and details of your request.

9 Children's Policy

rw777 services are intended for adults aged 21+ only. We do not knowingly collect personal data from anyone under the age of 21.

If you become aware that someone under 21 is using our platform, please notify us immediately at [email protected]. We will delete their data and close the account.

10 Policy Changes

rw777 may update this Privacy Policy from time to time. If significant changes are made, we will post a clear notice on the website and notify you by email. Continued use of our services after any changes will be taken as acceptance of the updated policy.

Please take note of the last revised date of this policy — we encourage you to review it regularly.

11 Contact Us

If you have any questions or requests regarding this Privacy Policy, you can reach the rw777 support team—

Email: [email protected]
Available via 24/7 Live Chat (Myanmar language)

We are committed to handling all data-related requests carefully and in line with our stated purposes.

What you should know about personal data protection

When opening an account at rw777, you will need to provide your name, date of birth, email address, and contact number. For deposits and withdrawals, additional details such as KBZPay, Wave Money, AYA Pay, CB Pay, or bank account information may be required. This information is used solely for account verification and financial transaction purposes.

rw777 does not sell your personal information to advertising companies or third-party firms. Data is shared only in a limited way with payment providers, technology service providers, and where required by law. All such providers must comply with rw777's data protection agreement.

Data of active account holders is kept for as long as the account remains open. After an account is closed, financial records may be retained for an extended period as required by law. Please note that gaming records may also be kept for an extended period in line with responsible gaming policy and AML requirements.

Send an email to [email protected] and provide your customer ID along with details of your request. We will carefully handle requests to access, correct, or delete your data. We will also clearly explain if any data must continue to be retained due to legal requirements.

The rw777.net website uses essential cookies (for session security), analytics cookies (to improve the service), and functional cookies (for language and preference memory). You can block cookies through your browser settings. However, please note that blocking essential cookies may prevent the website from working properly and you may have difficulty accessing it.

If a personal data incident occurs, rw777's data security team will investigate immediately and put protective measures in place. Affected customers and relevant authorities will be notified as required by law. If you become aware of an incident that may affect you, please contact [email protected] right away.